Our Terms and Conditions
By booking on our courses directly or indirectly you accept and agree to our terms and conditions set out below.
Refunds - Full refunds will be given upto 30 days of the course start date. If you have already changed the date of your course then this is only applicable to the original course booking.
Rebooking - If your are unable to make a course date, then you should email firstname.lastname@example.org requesting a rebooking. 24 Hours notice is required to change the date of a course. The rebooked course must be taken within 90 days of the original course date.
If booking through a third party such a eventbrite, full payment is required to secure your place.
Courses booked directly a deposit of 50% must be paid to secure your place. The remaining balance needs to be paid on the day in cash or before hand by bank transfer. You may be turned away or certification with held until full payment is made.
Courses paid by companies (ie Employee training), A purchase order or a guarantee of payment mut be made before a booking can be accepted. Full payment must be made before the course commencement date.
Behaviour of participants - All participants are expected to be courteous to fellow participants and Trainmetodo staff and instructors. Any inappropriate behaviour will result in the participant being removed from the course without refund or certification.
Your Data - We do store data about our clients for more information click here for our policy